Help

Most questions can be answered at the staffed desk, but a few things can be started from here. Each form below sends a short request to the team, and we reply by email on the next working day. Nothing on this page changes your membership or your bookings straight away.

Apply a promo code

Cancel a booking

Reset your door fob

Verify your email

Invite a guest

Delete your account

Leave a note for the manager

Refresh your token